These are some of the most frequently asked questions
Frequently Asked Questions
Enzodesk is a multi-channel platform that provides 24 by 7, 365 days IT repair and support services to its customers via call, email, chat and tickets. By using this platform, customers can book a tech visit at their home, connect to a live technician instantly and securely to resolve their hardware as well as software issues.
Enzodesk offers 2 kinds of membership plan. Every membership includes unlimited support and covers all IT devices at your home. To know more about our Home IT care plans, please click here or chat with us.
Yes, Enzodesk covers nearly all Internet-connected devices, including, but not limited to: PCs, Macs, Printers, Routers, Smartphones (Android, iOS), Sound Systems, Gaming Systems, Home Theaters etc. that you own at a single physical address.
Call 1 (888) 836-2044 to begin the cancellation process. Our billing executives are available 9am to 6pm CST from Monday through Friday. Our Billing Department is closed Saturdays, Sundays, and most major holidays.
If you’re unable to call us right away, you can email us at firstname.lastname@example.org with your name and phone number. State your intent to cancel and a time you can be reached via phone, and we will call you to continue the cancellation process.
Onsite or In-house tech visit services are available from 9 am to 6 pm, 5 days a week. However, help through phone, chat, email will be provided 24×7, 365 days.
Yes you can opt for an incident plan for as low as $99.99 (spare parts cost extra).
But, if you use your computer on a frequent basis, we highly recommend subscribing to our Home IT Care plans.The services included in our plans provide you with all the assistance you need for a much better price and are available to you 24×7, 365 days.
Its simple. If we don’t fix your problem, you don’t pay. We offer a 15-days money-back guarantee (link to refund policy).
Yes. Refer a friend or a family member and receive 3 months of extra membership.